Legal

Privacy Policy

We keep things simple: collect only what we need, never sell your data, and give you control over what we hold.

Last updated: 19 March 2026

01

Overview

This Privacy Policy explains how Storption (“we”, “us”, “our”) collects, uses, and protects your personal data when you use storption.com and its subdomains.

Storption is operated by an individual based in the United Kingdom and this policy is written in accordance with the UK GDPR and Data Protection Act 2018.

We do not sell, rent, or trade your personal data to third parties. Ever.
02

What We Collect

We collect the following categories of data when you use Storption:

Account credentials

Email address, password, date of birth

Passwords are hashed using bcrypt — they are never stored in plain text and cannot be read by anyone, including us. Date of birth is used solely to verify age eligibility.

Profile information

Username, display name, optional avatar

Used to identify you on the platform. Avatars are stored on Cloudflare R2 object storage.

Discord account

Discord username, avatar, and server (guild) memberships at time of linking

Collected only if you choose to connect your Discord account via OAuth. We store an access and refresh token to maintain the connection. You can disconnect your Discord account at any time from account settings.

Order & payment records

Items purchased, currency, promo codes used, order status, last 4 digits of payment card and card type

Full payment card details are handled exclusively by Stripe and never pass through or are stored by us. The last 4 digits and card type are provided by Stripe for display purposes only.

User-submitted content

Reviews, bug reports, suggestions, roadmap votes, support messages

Stored to operate the community and support features.

Session & security data

IP address, approximate location (city/country), browser and device type, login timestamp

Collected on each login. Used to alert you about new sign-ins and to detect suspicious activity. Sessions expire after 30 days of inactivity and can be revoked from your account settings.

Activity data

Pages visited within the site, general interaction patterns

Used only to improve the service. Not linked to advertising profiles.

03

How We Use Your Data

We use your data only for the purposes listed below:

  • To create and manage your account
  • To verify your age eligibility at registration
  • To process and fulfil your orders
  • To send transactional notifications (order updates, password resets, email verification, payment alerts)
  • To alert you about new logins to your account
  • To provide and improve the Service
  • To respond to support enquiries
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

We do not use your data for advertising, tracking across third-party websites, or any purpose beyond operating Storption.

04

Third Parties

We share data with the following third parties only to the extent necessary to operate the Service:

StripePayment processing

Name, email, billing address (as required for payment). Card details are handled directly by Stripe and never pass through our servers.

DiscordOAuth authentication

If you link your Discord account, your Discord user ID, username, avatar, and guild memberships are retrieved via the Discord API. An OAuth refresh token is stored to maintain the link.

VercelHosting & infrastructure

Your IP address and request data are processed by Vercel to serve the site. Vercel may collect anonymised performance data.

Cloudflare R2File & image storage

Profile avatars and other uploaded images are stored on Cloudflare R2 object storage. Cloudflare processes data in accordance with their privacy policy.

MongoDB AtlasDatabase storage

Your account and order data is stored securely on MongoDB Atlas infrastructure.

Google (Gmail)Email delivery

Transactional emails (verification, password reset, order confirmations, alerts) are sent via Gmail SMTP. Google processes email metadata in transit.

No other third parties have access to your personal data.

05

Cookies

Storption uses a minimal number of cookies strictly necessary to operate the Service:

  • Authentication cookieKeeps you logged in between sessions. Each session expires after 30 days of inactivity, or immediately when you log out. Session records are cleaned from our database after 90 days.
  • Cookie consent preferenceRemembers whether you have acknowledged the cookie notice.

We do not use advertising cookies, tracking pixels, or any third-party cookies for analytics purposes.

06

Data Retention

We retain your data for as long as your account is active, or as long as necessary to provide the Service.

  • Account data: Retained until you delete your account.
  • Session data: Individual sessions expire after 30 days of inactivity; session records are automatically removed from our database after 90 days.
  • Order & transaction records: Retained for a minimum of 6 years for accounting and legal compliance. If you delete your account, transaction records are anonymised (user identifiers removed) but not deleted.
  • User-submitted content: Retained until removed by you or Storption.
07

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete data.
  • Erasure: Request deletion of your account and associated data, subject to legal retention requirements (e.g. transaction records).
  • Restriction: Ask us to limit how we process your data in certain circumstances.
  • Portability: Request your data in a machine-readable format.
  • Objection: Object to processing based on legitimate interests.

To exercise any of these rights, contact support@storption.com. We will respond within 30 days.

08

Children's Privacy

Storption is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has created an account, please contact us at support@storption.com and we will delete the account and associated data promptly.

09

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Last updated” date at the top of this page will be revised. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

For significant changes, we will make reasonable efforts to notify you via the site or by email.

10

Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights: